FICA Documentation

In terms of the FIC Act we need to verify your identity.Please note due to the countries exchange policy we can only pay out to South African accounts.


Please upload a copy of your ID or passport & proof of your residential address to the Support Team

The documents can be in the form of the following:

  • A utility bill or account reflecting your home address (not older than 3 months).
  • A lease or rental agreement.
  • A bank statement reflecting your home address (not older than 3 months).

Copy of ID or Passport

(Max size 4MB and Format type : PDF, JPG, PNG)

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Proof of address

(Not older than 3 months - Max size 4MB and Format type : PDF, JPG, PNG)

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