![](/content/dam/sunbet/fica/step1.png)
Click on ‘Upload ID / Passport’ - Max size 4MB and Format type: PDF, png, PNG
ID document examples
![](/content/dam/sunbet/fica/step2.png)
On mobile, click on the "File" folder
Navigate to the folder where you saved the file i.e. Gallery/My Files/Drive then select the image or file to upload
On desktop, navigate to the folder where you saved the file i.e. desktop/documents/downloads then click "Open" button or double on the image or file to upload
![](/content/dam/sunbet/fica/step3.png)
Click on the ‘Submit’ button
Please note, the ‘Submit’ button will remain inactive until the proof of address document has been uploaded
![](/content/dam/sunbet/fica/step4.png)
Enter the OTP sent to your registered mobile number. Click on the ‘Submit’ button
Click on the ‘OK’ button