All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, etc.), and shared computer, e.g. public library or workplace. We reserve the right to withdraw the availability of any offer or all offers to any customer or group of customers at any time and at our sole and absolute discretion. Offers only apply to customers who have made an actual/real money deposit with Sunbet.
1. First Deposit Match Bonus
All new Customers qualify for a 100% matching bonus up to a maximum of R1000 on their first deposit at Sunbet.
- Deposit match bonuses are offered to customers at the discretion of Sunbet, and the deposit match percentage (%) may vary from promotion to promotion.
- A successful deposit into the Sunbet account needs to have been made in order to claim a deposit match bonus.
- These offers are made through various marketing channels including, SMS, e-mail and social media platforms.
- In order to be credited with a deposit match bonus, you may be obligated to furnish certain records as requested by Sunbet.
- The First Deposit Match bonus will be automatically credited to your account after you initiate your first deposit. Alternatively, you will have 14 days from the date of your first deposit to claim the First Deposit Match bonus.
- This offer is only valid for Sunbet account holders and is not transferable to any person who is not a Sunbet account holder.
- All Sunbet offers are intended for recreational players and Sunbet may in its sole discretion limit the eligibility of customers to participate in all or part of any promotion.
- A customer needs to have wagered their initial deposit plus bonus at least five times (5x). Example: If you deposit R1000 and receive a R1000 bonus you need to wager the total amount of R10,000 at least once.
- Only bets struck at 5/10 (1.5) or greater will be considered towards wagering your Welcome Bonus.
- All bets placed with bonus money at odds less than 5/10 (1.5) will not contribute to the bonus wagering requirement.
- Bonuses are credited in good faith, irregular play such as betting on all possible outcomes in a single event just to clear the bonus wagering requirements will be seen as bonus abuse.
- Sunbet reserves the right to amend, cancel, reclaim or refuse any bonus/promotion at its own discretion. Bonuses will be forfeited if upon investigation, it is found by Sunbet that there is an abuse of bonuses/promotions.
- First deposit match bonus needs to be used by the customer within 3 months of it being credited to the customer by Sunbet Proprietary Limited (“Sunbet”). Deposit matching bonuses which are not used by the customer within 3 months from the date of credit thereof will be forfeited and the amount thereof will be removed from the customer’s account.
- Approval of the Mpumalanga Economic Regulator is required prior to any changes to these terms and conditions and the Mpumalanga Economic Regulator will be informed of any unresolved disputes. Any complaints and/or disputes can be lodged to the Mpumalanga Economic Regulator.
2. Deposit and Get Bonus Offer
- A single qualifying deposit of the stipulated amount or more is required in order to claim the bonus.
- A customer needs to have wagered their initial deposit plus bonus at least once. For example: if you deposit R500 to get a R500 bonus, you will be required to wager the total amount of R1000 to qualify for withdrawal.
- A minimum of 5 (five) bets need to have been placed with the bonus funds, this needs to be done at odds of 7/10 (1.7) or greater (Including 7/10).
- All bets placed with bonus money at odds less than 7/10 (1.7) will not contribute to the bonus wagering requirement to qualify for withdrawal.
- “Deposit and get bonus offers” are offered to customers at the discretion of Sunbet, and the subsequent bonus may vary from promotion to promotion.
- These offers are made through various marketing channels including, SMS, e-mail and social media platforms.
- In order to be credited with a “Deposit and get bonus offer”, you may be obligated to furnish certain records as requested by Sunbet.
- This offer is only valid for Sunbet account holders, and is not transferable to any person who is not a Sunbet account holder.
- All Sunbet offers are intended for recreational players and Sunbet may in its sole discretion limit the eligibility of customers to participate in all or part of any promotion.
- Bonuses are credited in good faith, irregular play such as betting on all possible outcomes in a single event just to clear the bonus wagering requirements will be seen as bonus abuse.
- Sunbet reserves the right to amend, cancel, reclaim or refuse any bonus/promotion at its own discretion. Bonuses will be forfeited if upon investigation, it is found by Sunbet that there is an abuse of bonuses/promotions.
- “Deposit and get bonus offers” need to be used by the customer within 3 months of it being credited to the customer’s account. “Deposit and get bonus offers” which are not used by the customer within 3 months from the date of credit thereof will be forfeited and the amount thereof will be removed from the customer’s account.
- Approval of the Mpumalanga Economic Regulator is required prior to any changes to these terms and conditions and the Mpumalanga Economic Regulator will be informed of any unresolved disputes. Any complaints and/or disputes can be lodged to the Mpumalanga Economic Regulator.
- Sunbet reserves the right to reverse and claw-back monies or winnings related to any bonus or promotional code used by individuals who obtained such codes fraudulently or was clearly not the intended recipient of such codes and bonuses and/or obtained the promo or bonus code via an ill begotten manner.
3. Free Bet
- Free Bet offers are only available to existing Sunbet customers.
- A Free Bet can be used instead of real money to fund a bet. If the bet wins then the payout will not include the stake of the bet. E.g. using a R10 Free Bet on a winning combination with odds 3.00 will generate a payout of R20.
- Void bets, ‘Cashed Out’ bets and bets using Odds Boost/Profit Boost tokens do not count as qualifying bets.
- Free Bet offers may differ from customer to customer and are only valid for a limited time as stated per specific offer. Specific details for each Free Bet offer will be displayed under My Promotions/Free Bets if available.
- Single bets and ‘straight line’ multiples only qualify. Permutations and each way multiples do not count as qualifying bets.
- Free Bet token value is not included in any bet return.
- Expiration of Free Bet tokens may differ from offer to offer and will be stated under promotion specific information on a punters promotional offering page.
- The Free Bet token must be used in its entirety. It cannot be used to place a succession of smaller bets.
- The Free Bet token cannot be combined with ‘real money’ stakes.
- A maximum of 1 offer is available per person, household, IP, device, e-mail address or payment details.
- Betting limits (per customer) may apply to Free Bet placement.
- Sunbet reserves the right to withdraw or amend this offer at any time without prior notice.
- We may at any point before, during or after the promotion, ask for valid proofs of identity, such as an ID or passport to verify your identity, age and residency. If you are unable to produce such documents you will automatically be excluded from the promotion and will forfeit any prizes that have already been allocated or awarded to you, without compensation.
- Sunbet reserves the right to withhold or retract any Free Bets and winnings generated if Free Bet tokens are mistakenly credited or patterns of abuse are found.
- Customers whose accounts have been closed, suspended or are found to have multiple accounts will not be eligible.
- In any dispute, the Sunbet management decision will be final.
- We do not guarantee continuous uninterrupted access to the website. Numerous factors outside the control of the promoter may interfere with the operation of the Website. No responsibility will be accepted for any difficulties, participation or claims that are corrupted or not delivered.
- General Terms and Conditions and Sport Betting Rules apply.
- Approval of the Mpumalanga Economic Regulator is required prior to any changes to these terms and conditions and the Mpumalanga Economic Regulator will be informed of any unresolved disputes. Any complaints and/or disputes can be lodged to the Mpumalanga Economic Regulator.
4. Profit Boost
- Profit Boost offers are only available to existing Sunbet customers.
- A Profit Boost is a reward that increases the combination odds.
- A Profit Boost applies to the winnings, not the total odds. E.g. a 100% Profit Boost on odds of 3.0 would result in a boosted odds of 5.0.
- Max stake and max extra winnings may apply to a particular Profit Boost.
- Profit Boost offers may differ from customer to customer and are only valid for a limited time as stated for a specific offer. Specific details for each Profit Boost offer will be displayed under My Promotions/Profit Boost if available.
- In order to receive a Profit Boost you must opt in to your Boost from the promotion page.
- Void bets, ‘Cashed Out’ bets and bets using Odds Boost/Free Bet tokens do not count as qualifying bets.
- A maximum of 1 (one) offer is available per person, household, IP, device, e-mail address or payment details.
- Betting limits (per customer) may apply to Profit Boost bet placement.
- Sunbet reserves the right to withdraw or amend this offer at any time without prior notice.
- We may at any point before, during or after the promotion, ask for valid proofs of identity, such as an ID or passport to verify your identity, age and residency. If you are unable to produce such documents you will automatically be excluded from the promotion and will forfeit any prizes that have already been allocated or awarded to you, without compensation.
- Sunbet reserves the right to withhold or retract any Profit Boost winnings generated if tokens are mistakenly credited or patterns of abuse are found.
- Customers, whose accounts have been closed, suspended or are found to have multiple accounts will not be eligible.
- In any dispute, the Sunbet management decision will be final.
- We do not guarantee continuous uninterrupted access to the website. Numerous factors outside the control of the promoter may interfere with the operation of the Website. No responsibility will be accepted for any difficulties, participation or claims that are corrupted or not delivered.
- General Terms and Conditions and Sport Betting Rules apply.
- Approval of the Mpumalanga Economic Regulator is required prior to any changes to these terms and conditions and the Mpumalanga Economic Regulator will be informed of any unresolved disputes. Any complaints and/or disputes can be lodged to the Mpumalanga Economic Regulator.
5. Odds Boost
- Odds Boost offers are only available to existing Sunbet customers.
- An Odds Boost is a reward that specifies fixed odds for an outcome. E.g. if an outcome has original odds of 2.0, an Odds Boost can be used to have a bet placed with odds of 3.0 for that particular outcome.
- Odds Boosts are specific to an event and ‘max stake’ and ‘max extra winnings’ restrictions may apply to an odds boost.
- Void bets, ‘Cashed Out’ bets and bets using profit boost/free bet tokens do not count as qualifying bets.
- Odds Boost offers may differ from customer to customer and are only valid for a limited time as stated for a specific offer. Specific details for each Odds Boost offer will be displayed under a punters promotional page.
- A maximum of 1 offer is available per person, household, IP, device, e-mail address or payment details.
- Betting limits (per customer) may apply to Odds Boost bet placement.
- Sunbet reserves the right to withdraw or amend this offer at any time without prior notice.
- We may at any point before, during or after the promotion, ask for valid proofs of identity, such as an ID or passport to verify your identity, age and residency. If you are unable to produce such documents you will automatically be excluded from the promotion and will forfeit any prizes that have already been allocated or awarded to you, without compensation.
- Sunbet reserves the right to withhold or retract any Odds Boost winnings generated if tokens are mistakenly credited or patterns of abuse are found.
- Customers whose accounts have been closed, suspended or are found to have multiple accounts will not be eligible.
- In any dispute, the Sunbet management decision will be final.
- We do not guarantee continuous uninterrupted access to the website. Numerous factors outside the control of the promoter may interfere with the operation of the Website. No responsibility will be accepted for any difficulties, participation or claims that are corrupted or not delivered.
- General Terms and Conditions and Sport Betting Rules apply.
- Approval of the Mpumalanga Economic Regulator is required prior to any changes to these terms and conditions and the Mpumalanga Economic Regulator will be informed of any unresolved disputes. Any complaints and/or disputes can be lodged to the Mpumalanga Economic Regulator.
6. Live Games Bonus
- Our bonus system separates balances with a bonus account balance and cash account balance. The player can convert their bonus credits into cash credits once the wagering requirements have been met. The benefits of such balance treatment are:
- Players can see which credits are bonus credits and which are cash credits.
- Players can keep track of the wagering requirements, which will help them to know when the bonus credits become cash credits.
- Players can keep track of the different wagering requirements on different games to convert the bonus credits sooner.
- Players know when and how much they can cash in.
- Please note that some games played may contribute a different percentage of the wager:
- All Roulettes, and Baccarat count 8% towards wagering requirements.
- All Blackjacks count 2% towards wagering requirements.
- SunBet is entitled to remove the applicable bonus if a player does not meet the wager requirements before the expiry days mentioned.
Spin & Win Cash Bonus
- Offer valid for new and existing customers.
- Customers cannot withdraw the cash bonus without wagering the amount five times.
- These cash bonus do apply to sport and casino games.
- Customers whose account have been closed, suspended or are found to have multiple accounts will not the eligible.
- In any dispute, the SunBet management decision will be final.
- Only one spin per customer.
7. Complimentary Bonuses - Wagering Requirement terms and conditions
Complimentary
bonuses offered to customers, and the deposit match percentage (%) will be done
at the discretion of Sunbet
All Sunbet offers are intended for recreational players and Sunbet may in its sole
discretion limit the eligibility of customers to receive bonuses.
Bonuses are credited in good faith, irregular play such as betting on all possible outcomes
in a single event just to clear the bonus wagering requirements will be seen as
bonus abuse.
A wagering
requirement is the number of times you need to play through a bonus before
you’re able to withdraw any winnings
Casino Bonuses:
The full bonus must be wagered 35 (thirty-five) times on Casino games under the “Casino Games”
tab on the website.
Wagering on Sports, BetGames, Lucky Numbers, Virtuals, or any other vertical will not contribute to the wagering requirements.
Wagering requirements must be completed within 14 (fourteen) days of the bonus being credited. Should the wagering requirement not be met within the first 14 (fourteen) days, the casino bonus will expire.
In this case, the minimum wagering requirements for the SunBet's "Casino Bonus" is
35x (thirty-five times) within 14 (fourteen) days of the bonus being credited.
Once these wagering requirements have been met, your bonus and all winnings will be
released to your cash wallet. (The bonus can be seen in your bonus wallet, once you click on ‘balance’ available on the SunBet site).
If wagering has not been met, any withdrawal request will result in the bonus being forfeited
in its entirety regardless of whether the withdrawal is processed successfully, is reversed, or is rejected.
Sports Bonuses:
The full bonus must be wagered 5 (five) times, only bets struck at 5/10 (1.5) or greater will
be considered towards wagering your.
For example: If you receive R100 you must wager your R100 bonus 5 times on any sports events
i.e. a total amount of R500 on bets struck at 5/10 (1.5) or greater.
Wagering on Casino games, BetGames, Lucky Numbers, Virtuals, or any other vertical will not
contribute to the wagering requirements.
If wagering has not been met, any withdrawal request will result in the bonus being forfeited
in its entirety regardless of whether the withdrawal is processed successfully,
is reversed, or is rejected.
8. Bonuses can be granted in real or non-real money
Should it be granted in non-real money, and in addition to
the general terms and conditions of bonuses, you acknowledge that:
- All non-real money given to at any given time, and at the discretion of Sunbet, is non-transferable and can, at no time, be made to be tangible money and withdrawn to be real
money.
- Is subject to Sunbet’s non-real money terms and conditions;
- All play with non real money does not constitute as actual play as opposed to play with real money;
- In light of paragraph 3 above, should you have any queries or disputes in relation to non-real money (whether the allotment thereof or any play resultant thereof), these
disputes should only be referred to Sunbet and will be dealt with accordingly.”
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